Contact

We are committed to providing excellent customer service and ensuring that your shopping experience with Meixuan Tay is smooth and enjoyable.

If you have any questions regarding your order, shipping, returns, products, or any other matter, our support team will be happy to assist you.

CUSTOMER SUPPORT

For all inquiries, please contact us using the details below:

Email: support@meixuantay.com

We aim to respond to all customer inquiries within 24–48 business hours.

Please contact us if you need assistance with:

To help us assist you more quickly, please include your order number whenever possible.

Our customer support team operates during the following hours:

Monday – Friday
9:00 AM – 6:00 PM (SGT)

Support requests received outside business hours will be answered on the next business day.

If your order has already been shipped, please check your tracking information before contacting us.

For tracking assistance, please include:

For information regarding returns, exchanges, and refunds, please review our Refund Policy before contacting customer support.

If you require additional assistance, our team will gladly help guide you through the process.

We value your feedback and continuously strive to improve our products and services.

If you have suggestions, comments, or feedback regarding your experience with Meixuan Tay, we would love to hear from you.

Meixuan Tay
Customer Support Email: support@meixuantay.com

Thank you for choosing Meixuan Tay. We appreciate your trust and look forward to serving you.